Financial Policy

Patient Billing

For your convenience we accept American Express, Visa, MasterCard and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at San Jose Office Phone Number 408-224-1333. Many times, a simple telephone call will clear any misunderstandings. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.  Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.  Financing is made available through Care Credit. Please check the link below to find out more information about Care Credit and how to get started.Drs. Hatzke accepts CareCredit financing for dental procedures in San Jose CA.

Call us at San Jose Office Phone Number 408-224-1333 if you have any questions or to schedule an appointment with Dr. Hatzke or Dr. Matt today!

Insurance Information

At Silicon Valley Dental Care we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at San Jose Office Phone Number 408-224-1333.

Please bring your insurance information with you to the consultation so that we can expedite reimbursement.

We accept most PPO insurances

If we are not in network, we will work with you to help submit claims to the insurance company

We do not accept medicare/Medicaid

Check to see if your insurance says HMO. That most likely means you will need to see an assigned dentist

Please call if you have any questions or concerns regarding your initial visit.